Effective Date: [12/05/2025]
At Zendour Fragrance Oil, we respect the intellectual property rights and privacy of others. This Media Takedown Policy explains the process for requesting the removal of media content (images, text, video, or audio) from our website https://zendourfragranceoil.com.ng.
1. Scope of Policy
This policy applies to all content displayed on our website, including but not limited to:
- Product images
- Promotional materials
- Blog posts or written articles
- Customer-submitted content
- Multimedia (audio/video)
2. Grounds for Takedown Requests
You may submit a takedown request if you believe that content on our website:
- Infringes your copyright or trademark
- Violates your privacy or depicts you without consent
- Is defamatory or otherwise unlawful
3. How to Submit a Takedown Request
To submit a takedown request, send an email to:
Email: [Zendourfragrance@gmail.com]
Subject Line: Media Takedown Request
Include the following information in your request:
- Your full name and contact information
- A clear description of the content you want removed
- The exact URL(s) where the content appears
- The reason for your takedown request (e.g., copyright infringement, privacy violation)
- A statement confirming you have the legal right to request the removal
- (If applicable) Evidence supporting your claim (e.g., proof of ownership)
4. Response and Review Process
We will review all takedown requests in a timely manner. You will receive a response within 7 business days of submission. If the request is valid, the content will be removed or disabled. If additional information is needed, we will contact you for clarification.
5. Counter Notices
If content is removed based on a takedown request and the original content uploader disputes the claim, they may submit a counter notice. If a valid counter notice is received, we may restore the content unless legal action is initiated by the original complainant.
6. False or Malicious Claims
Submitting a fraudulent or malicious takedown request is a serious matter and may lead to legal consequences. Please ensure your claims are valid and supported by accurate information.
7. Policy Updates
We reserve the right to update this Media Takedown Policy at any time. Changes will be posted on this page and become effective immediately.
8. Contact
For all media takedown inquiries, contact:
Zendour Fragrance Oil
Email: zendourfragrance@gmail.com
Website: https://zendourfragranceoil.com.ng